Our Commitment to Your Privacy

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

We collects the following data:

• Personal identification information (Name, company name, email address and or phone number, etc.) while you fill in the contact information form available on the website.
• We also collects data of user preference.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

• Register online on the contact form or place an order for any of our services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

We may also receive your data indirectly from the following sources:

• Use or view our website via your browser’s cookies.
• Accepting all cookies
• Accepting allow section cookies, or
• Use necessary cookies only

How will we use your data?

We collects your data so that we can:

• To reach out to you to answer your questions and queries relating to our services.
• Process your order and manage your account.
• Email you with special offers on other services we think you might like or be interested in, however, you have the liberty to unsubscribe to these emails.

If you agree, we will share your data with our partner companies so that they may offer you their products and services.

How do we store your data?

Our Company securely stores your data at the location and describe security precautions Taken while storing that data.

We will keep your contact information for One year or till the time you are actively availing our services. Once this time period has expired, we will delete your data by removing your identifiable data from our database.

Marketing

Our Company would like to send you information about services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date as mentioned above.

You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here. Unsubscribe option

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.

The right to erasure — You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit aIIaboutcookies.org

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality — Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising — Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

GDPR Data Protection & Removal – Kairos Services

1. Data Removal Obligations

   The Service Provider shall ensure compliance with the General Data Protection Regulation (GDPR) concerning the removal and deletion of personal data processed on behalf of the Client. Upon the termination of the agreement or as otherwise instructed by the Client, the Service Provider shall promptly and securely delete or anonymize all personal data collected or processed during the term of the agreement upon a email request by the Client to info@kairos-services.co

2. Data Removal Process

   The Service Provider shall implement appropriate technical and organizational measures to facilitate the secure and irreversible removal of personal data. Such measures shall include encryption, pseudonymization, and other relevant safeguards to prevent unauthorized access, alteration, or disclosure during the data removal process.

3. Verification of Data Removal

   Upon completion of the data removal process, the Service Provider shall provide written confirmation to the Client, specifying the date and method of data deletion or anonymization. This confirmation shall serve as evidence of compliance with the data removal obligations under this clause.

4. Retention Periods

   The Service Provider shall not retain personal data beyond the period necessary for the fulfillment of the purposes for which it was collected or as required by applicable laws or regulations. Any retention beyond such period shall be subject to explicit consent or legal obligation and shall be communicated to the Client in writing.

5. Sub-processing and Data Deletion

   In the event that the Service Provider engages sub-processors for the processing of personal data, it shall ensure that such sub-processors adhere to the same data removal obligations as set forth in this clause. The Service Provider shall remain responsible for the actions of its sub-processors in relation to data deletion.

6. Assistance and Cooperation

   The Service Provider shall provide reasonable assistance and cooperation to the Client in fulfilling its obligations under the GDPR, including but not limited to responding to data subject requests, conducting data protection impact assessments, and cooperating with supervisory authorities.

7. Data Breach Notification

   In the event of a personal data breach that may compromise the security or integrity of the data processed by the Service Provider, the Service Provider shall promptly notify the Client in accordance with the requirements of the GDPR.

8. Audits and Compliance Checks

   The Client reserves the right to conduct audits or compliance checks to verify the Service Provider's adherence to the GDPR data removal obligations. The Service Provider shall cooperate fully with such audits and provide all necessary information and access to facilities and systems as reasonably required by the Client.

9. Governing Law

   This GDPR Data Removal Clause shall be governed by the laws of Pakistan, without regard to its conflict of law provisions.

IN WITNESS WHEREOF, the Parties hereto have executed this GDPR Data Removal Clause as of the Effective Date.

Unacceptable behaviour

The following behaviour by an employee is considered unacceptable:

• use of company communications systems to set up personal businesses or send chain letters
• forwarding of company confidential messages to external locations
• distributing, disseminating or storing images, text or materials that might be considered indecent, pornographic, obscene or illegal
• distributing, disseminating or storing images, text or materials that might be considered discriminatory, offensive or abusive, in that the context is a personal attack, sexist or racist, or might be considered harassment
• accessing copyrighted information in a way that violates the copyright
• breaking into the company’s or another organisation’s system or unauthorised use of a password/mailbox
• broadcasting unsolicited personal views on social, political, religious or other non-business-related matters
• transmitting unsolicited commercial or advertising material
• undertaking deliberate activities that waste staff effort or networked resources
• introducing any form of computer virus or malware into the corporate network

Monitoring

Kairos Services accepts that the use of email is a valuable business tool. However, misuse of this facility can have a negative impact on employee productivity and the reputation of the business.

In addition, all of the company’s email resources are provided for business purposes. Therefore, the company maintains the right to examine any systems and inspect any data recorded in those systems.

In order to ensure compliance with this policy, the company also reserves the right to use monitoring software in order to check on the use and content of emails. Such monitoring is for legitimate purposes only and will be undertaken in accordance with a procedure agreed with employees.

Sanctions

Where it is believed that an employee has failed to comply with this policy, they will face the company's disciplinary procedure. If the employee is found to have breached the policy, they will face a disciplinary penalty ranging from a verbal warning to dismissal. The actual penalty applied will depend on factors such as the seriousness of the breach and the employee's disciplinary record.

Agreement

All company employees, contractors or temporary staff who have been granted the right to use the company’s email services are required to sign this agreement confirming their understanding and acceptance of this policy.